Working in a user experience company, I use a bunch of words to describe user-centered design: user experience, user engagement, interaction design, experience design, there’s a lot of words out there that triangulate the ideas around experience strategy and design, and they almost always are about the Web.

That’s why it was wonderful to hear Jesse advocate for designing for human engagement. Funny how a slightly different words can open up a world of possiblities. Thinking about the best experiences I’ve had…with a product, a place, a site, an activity…I can’t think of one that wasn’t smack dab in the center of human engagement.