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A pocket guide to awesome product metrics

If you're designing or managing products, then you're undoubtedly managing and tracking metrics. But which metrics? Most teams are pretty good at the alphabet soup measures (DAU, MAU, CAC, LTV…
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[Podcast] Tips for Remote User Research

April 7th episode of What is Wrong with UX Kate and Laura continue to panic this week as they talk a bit about how remote user research is different from…

Getting stoned in watercolor

Explorations in paint, mindfulness and rocks. Simplicity by Emily Dickinson How happy is the little stone That rambles in the road alone, And doesn't care about careers, And exigencies never…

Sketching in the time of Corona

COVID-19 has brought society to a screeching halt. Unless you're on Zoom. On March 16th, the Bay Area shut down. The 14-day shelter-in-place evolved into an extended stay-at-home order. It's…
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[Podcast] Tips for Remote Design

March 24th episode of What is Wrong with UX In this week's episode, Kate and Laura yell about how to pretend you're still getting work done while you're actually searching…

Fallback ~ A Sketchnote

What happens when "the whole thing goes down"? A few years ago I was struggling in a leadership role that was not a good fit. Despite my best efforts...despite my…

Do We Have Enough?

A Shelter-in-Place Toilet Paper Estimator Worksheet On March 16th when the shelter-in-place order was given for California, the big news was that no one could get toilet paper. Everywhere was…
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[Podcast] People Doing Interesting Things

March 10th episode of What is Wrong with UX In this episode, Kate and Laura talk about a few interesting people who are doing interesting things and how we can…

A pocket guide to practical UX Sketching

A few years ago when I was co-founder of the startup Luxr, I pulled together a handful of helpful sketching tips and published The Pocket Guide to Sketching...a 1-sheet zine-style…