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|| bio
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bio:
I grew up in Tucson, AZ. Hot. Very hot. But it's a dry heat. Like that matters when it's 110 in the shade. The desert deeply warped my sense of aesthetics--if it's not made of mud and straw, if it doesn't smell like wet crumbly brick, if it doesn't murk about like a pre-monsoon cloud storm, it just doesn't feel like home.
Then I went east for school. The green of New England shook me up and spilled me out into college life. I ate up the fall leaves, wore lots of cotton in winter. A wool alergy never did anyone any favors in Boston. Met strong, frightening women and graduated with a degree in painting.
Arrived in San Francisco to make my life. Got a job. Worked. Got another job. Worked more. Discovered the digital joy of bits. Absorbed the wonder delights of the underbelly of the city.
Terrified of owner-occupied eviction (which happened to five of my friends and seemed to be irrationally marching toward me), bought a loft in Emeryville and moved across the bay to the crotch of the Bay Bridge.
experience:
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My work experience ranges from computer consulting to technology strategy, information architecture & web design. Highlights include:
- Excellent strategic planning skills, including budgetary planning, project management & documentation
- Excellent communication skills: oral & written presentations and visual models & diagrams
- Complex website strategy, design & production
- Expertise in information design, visual design & graphic facilitation
- Ability to navigate problems with persistence, take measured risks and find unconventional solutions to complex issues
- Able to thrive in a strong participative culture and to inspire staff to work cooperatively for the good of the organization
workplaces:
Intelleto
: Contract / Consulting Work, September 1998 - current
- Web Strategy
- Web Design & Development
- Information architecture
- Visual Design
- Content Development
- Project Management
- Business & Operations workflow optimization
- Technology Strategy
- Network documentation & maintenance program
- Network/systems support
The Crucible
, Berkeley, California
Business & Operations Director / Marketing & Public Relations
September 2001 - November 2003
- Manage operations and business office for a community-based organization
- Responsible for P&L reporting, financial analysis, accounting and board reporting
- Vendor management and business negotiation for major property purchase
- Define, structure and launch new programs and services
- Manage all marketing programs
- Research, write and present strategic plan
- Develop Program Action plans and business planning documents for program curriculum growth
- Facilitate membership program redesign & launch
- Write and implement tactical marketing & outreach materials
Epicentric, Inc.
, San Francisco, California
Senior Director, E-Business Development & Operations, January 2001 - September 2001
- Position, design and manage Web and e-business Internet, Extranet and Intranet initiatives for Enterprise software company
- Responsible for vision, strategy & execution of online projects related to customer-facing information / support applications, business process implementation and content management needs
- Manage 6-person design, development & production team
- Develop and implement best-practices using Epicentric's award-winning Web platform
Director, Online Marketing, April 2000 - December 2000
Online Marketing Manager, May 1999 - April 2000
- Position, design and manage Web properties for Internet company, including public site, customer/partner sites and intranet
- Research & implement online tools for closer communication with customers, contacts and partners
- Manage online presence & documentation processes for customer community
- Define & implement standards for online presentation of company information
Alumnae Resources
, San Francisco, California, 1993 - 1998
* Note: Alumnae Resources ceased operation in 2001.
Director of Technology Services, July 1996 - August 1998
- Founded technology department; responsible for organizational technology strategy and computing/information systems environment. Defined mission and goals, created staffing/budget/communication structure and growth plans.
- Maintained expert knowledge of information system design, including computer-based systems, networks, web-based service & delivery models and software implementation
- Presented technology plans to Board of Directors, community funding contacts and staff; presented outreach program to clients and community groups
- Created and managed budget & resources to deliver departmental IT projects on schedule and on budget
- Developed & launched company intranet
- Designed, launched & managed website
- Designed & managed network/communications infrastructure
- Network Systems Migrations : email system, Desktop Operating Systems and Network Operating Systems
Systems Administrator, September 1995 - June 1996
- Managed all aspects of 32-node LAN, including hardware & software procurement, installation and maintenance
- Diagnosed and resolved system problems in a timely & cooperative manner with perseverance, patience, and an undying need to conquer the machine
- Designed & managed network security, backup and documentation procedures
Resource Center Senior Associate, June 1993 - August 1995
- Managed library information systems & process for career library
- Performed research & reference for customers; packaged and delivered specialized research projects
- Built database to track and monitor job listings and library resources
- Automated library processes to allow additional time for client contact
- Integrated database/catalog systems to enhance library resources; streamlined processes to eliminate duplicate data entry and increase data integrity
Graphic Designer, Freelance. May 1991 - August 1993
Marketing Associate, Market Design. San Francisco, CA. May 1992 - May 1993
Marketing Assistant, McKenzie, Rose & Holliday Development. San Francisco, CA. October 1990 - May 1992
tools:
Internet/Extranet/Intranet
Handcoded clean HTML
CSS, DHTML, Javascript & Perl/php/cgi customization
Editors: DreamWeaver, HomeSite
Browsers: browser compatibility issues, color optimization, page weight optimization
IIS Webserver Setup & Management, FTP, Telnet |
Platforms
Windows XP, 2000, NT, 98, 95
Macintosh
Unix basics |
Networking
Windows NT Server
TCP/IP, DHCP, DNS
Client/Server, Peer to Peer
LAN architecture/topologies |
Imaging / Publishing
Photoshop
Illustrator
Freehand
Adobe Acrobat
PageMaker
Quark Express
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Desktop & Project Productivity
MS Project
Visio
MS Word
MS PowerPoint
MS Excel
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Database Development
MS SQL Server
FileMaker Pro
Access
DB Textworks/Searchworks |
Enterprise Software
CRM solutions
Content Management systems
Web Applications
Web Services structure & technologies |
education:
Wellesley College, Wellesley, MA; Bachelor of Arts in Studio Art [painting], 1990.
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