August 8th, 2008
All last week, folks at Adaptive Path were prepping to speak at either Agile 2008, or UX Week 2008, or both. Leah, Dan and I all were heads-down on presentations for both.
When Leah and Dan did a brown-bag run-through of their talk, there still some holes in their slide deck that needed to be filled in. That’s pretty par for the course…it’s best to get feedback from a brown bag before you’re totally done with the whole shebang.
Then when I saw the label in the placeholder for this slide, I giggled. Who doesn’t need a Diagram of Awesomeness in their talk?
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August 1st, 2008
You know how sometimes you want to do something and it sounds kinda fun but maybe not really, like it wouldn’t be the best use of your time or skills or effort, but you kinda sorta want to do it anyways despite something in your gut saying maybe it’s not a good idea but you think you’ll probably say yes anyway?
When you hear yourself doing that, call
Laura. Slicing through indecisive bullshit is her specialty. One example of which was the source of this week’s fave idea.
Do you want to spend your time and expertise working on something that’s one step away from a
failwhale?
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July 25th, 2008
What do you do near the end of a design project? I often find myself digging into the crevices and finding last-minute ways to make the design really sing. I try to clarify the communications (wireframe annotations, consistency, make sure everything is updated) and take a step back to make sure that the designs I’m finishing really do fit the goals of the work.
Sometimes the edge cases are the hardest to focus on, because they aren’t central to the core ideas. So when I overheard
Dan S. say that he was at the point in a project where they were
polishing the edge cases, I smiled.
Edge cases are an abstract thing, but when described in this way, they remind me of furniture…cases that hold things that you don’t use very often. You don’t want rough edges on your furniture, and you don’t want rough edges on your designs. So take Dan’s advice…give yourself time to polish them. Do they make
Pledge for edge cases?
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July 17th, 2008
I was in a meeting with a bunch of folks, talking about consulting projects.
Dan H. was giving an update, and he mentioned that he had a meeting where they just
spitballed ideas around. The phrase caught my fancy for a few reasons:
- spitballs are small, damp and meant to be thrown
- you use them to communicate with people
- you can make them quickly
- when you toss one and it hits the mark, you feel proud
Turns out that rough, fast, early ideas have a lot in common with spitballs. Spitball ideas FTW!
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July 10th, 2008
I was having lunch with Julia, and while we were wrapping up and paying the bill, she did a great job recapping the topics we covered, summarized my concerns/ideas, and reiterated the list of things that we had decided to do based on what we talked about.
Now Julia is a productivity maven, which in no way undermines her incredible sly sweetness. She’s really on the ball. But this was over-the-top on-the-ball. I told her I was impressed. She said “I’m reading this great book on facilitation. I don’t have issues, I have action items.”
The last part cracked me up. But actually, when I thought about it more, I was quite moved and inspired.
I’m sick of business-speak that euphemizes “issue” or “challenge” when what people really mean is “problem.” There is a difference, folks. I checked out the dictionary and pulled the definitions to see what nuance each word had:
- Problem : Any question or matter involving doubt, uncertainty, or difficulty.
- Issue : A point, matter, or dispute, the decision of which is of special or public importance: ie: the business issue.
- Challenge : Difficulty in a job or undertaking that is stimulating to one engaged in it.
Sometimes the matter at hand isn’t of special importance. It’s not an issue, it’s a problem.
And often, there’s no stimulation or engagement for the person responsible for solving it. It’s not a challenge, it’s a problem.
But one thing they all have in common is that some action, decision or solution needs to happen. Julia hit the nail on the head. They all have action items. Or at least they should. Awesome.
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July 4th, 2008
Happy birthday, America. No better way to truly celebrate success then by firing off a big burst of fire and light!
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June 27th, 2008
This quote comes from Brandon. He presented at an IxDA-SF meeting, speaking on a panel about What is Design Worth? He came out with this zinger when talking about metrics, management and the balance of design as inspiration and design as business.
I’ve worked in passion-driven environments, and they can be wonderful. But sometimes the higher ideals and the passion becomes a proxy for good decision-making. Just because you’re aiming at a higher goal doesn’t mean that an idea will work. It’s a careful balance, and one that is important to maintain. I hereby vow to try to be as right as I am passionate, heh.
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June 20th, 2008
I don’t read Oprah magazine, and I’m not a big fan of Suzy Welch. That said, when my sister Casady told me about the 10:10:10:10 question, it struck a chord. Shifting scope and asking these questions is a great way to frame your priorities. Where to spend your time? Just ask yourself “what’s the impact and when?” and it helps. Thanks, Casady.
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June 13th, 2008
I went home recently for a flying visit, and part of it was driving 1.5 hours in Southern Arizona to visit my sister and her family. I was with my Mom, and the conversation never stopped. That woman always has great insights, common sense and heart. Getting my dose was a good thing.
We were talking about how people take criticism, and she came out with this zinger…to take it seriously, but not personally. So simple. So true. Not as easy as it sounds. But constantly worth working for!
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June 6th, 2008

There’s a trend going around to use as many words as possible to say simple things. Peter referred t this as Silicon Valley
Patois, which is not only apt, but really funny.
In a similar vein, I found this article telling and yet sad.
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